Poco Live's Terms and Conditions of Use

The Terms was written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls. Date of Last Revision: April 25,2023

The Summary

You should read these terms and conditions in full because they apply every time you visit Poco LIVE, and is our terms of service that governs our relationship with users and others who interact with Poco LIVE, as well as Poco LIVE brands, products and services, which we call the "Poco LIVE Services" or "Services". By using or accessing the Poco LIVE Services, you agree to this Terms. However, just in case you ever need a reminder of the main points, here’s a quick basic Terms:

1. You will not use Poco LIVE Services if you are under 12 years old. It is the guardian’s solely responsibilities to supervise the individual who is under 12 years old. If you register and use the Poco LIVE to make a livestreaming activity, but you are under 12 years old, you and your guardian shall bear all the responsibilities for your action.
2. We’re not responsible for anything that you post or say while you are on Poco LIVE and we don’t monitor the content of the app, but if we do see or someone alerts us that you have posted something that we think is inappropriate then we are allowed at our discretion to remove it.
3. If you are concerned about how your data is being used by Poco LIVE then please refer to our Privacy Policy, which explains how we treat your personal data and protect your privacy when you use Poco LIVE. By using Poco LIVE, you agree that we can use such data in accordance with our Privacy Policy.
4. You will not use Poco LIVE to do anything unlawful, misleading, malicious, or discriminatory.
5. Poco LIVE shall not responsible and you (including you are a broadcaster) shall be solely responsible for the following action, including but not limited, (i) You avoid the screening of the Poco LIVE, use the false identity information to open an Poco LIVE account and use other individual’s bank account to withdraw the awards in an Poco LIVE account; (ii) if you are a political person, governmental official or a political person’s/governmental official’s family, you use Poco LIVE platform to engage in the illegal or criminal activities such as the money laundering, bribery, terrorist financing or others. If Poco LIVE has detected such action, Poco LIVE has the right to destroy or ban your account, refuse your withdraw request and report such action to the related authority.

The full legal bit

The Terms apply whenever you use Poco LIVE, whether or not you have chosen to register with us, so please read them carefully. By accessing, using, registering for or receiving services offered on Poco LIVE you are accepting and agreeing to be bound by the Terms.

IF YOU DO NOT ACCEPT AND AGREE TO THE TERMS THEN YOU MUST NOT ACCESS OR USE THE APP OR SITE.

1. Privacy

Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use Poco LIVE to share with others and how we collect and can use your content and information. We encourage you to read the Privacy Policy, and to use it to help you make informed decisions.

2. Services Content

Our mission is to give people the power to build community, connect the world and share their beautiful moments. To help advance this mission with a vision to be a content platform inspiring one billion people's lives, we provide the services described below to you:
i. User Generated Content. Users of POCO LIVE are able to broadcast live content, use features including chat, bulletin boards, forum postings, and voice interactive services, as well as engage in other activities that allow them to produce, transmit, display, or store content (referred to as "User Generated Content") on the Services. Users of the Services are also permitted to add POCO LIVE-provided music, images, stickers, virtual goods, and other features ("POCO LIVE Features") to this User Generated Content before transmitting it via the Services. Other users' opinions on the Services (including those made in connection with the usage of virtual gifts) do not reflect our opinions or values.
ii. Combat harmful conduct and protect and support our community. We employ dedicated teams around the world and develop advanced technical systems to detect misuse of our Services, harmful conduct towards others, and situations where we may be able to help support or protect our community. If we learn of content or conduct like this, we will take appropriate action - for example, offering help, removing content, removing or restricting access to certain features, disabling an account, or contacting law enforcement.
iii. Global access to our Services To operate our global service, we need to store and distribute content and data in our data centers and systems around the world, including outside your country of residence. This infrastructure may be operated or controlled by Poco live services and its affiliates.

3. Sharing Your Content and Information

You are able to post all kinds of things on Poco LIVE, including photographs, messages and other content ("Content"). You own all of the content and information you post on Poco LIVE, and you can control how it is shared through your "Privacy" and "Application Settings". While there are some rules about what is acceptable though, so when you are using Poco LIVE you may not post or send any content like:

1. It contains expletives or language which could be deemed offensive or is likely to harass, upset, embarrass, alarm or annoy any other person. It also obscene, pornographic or otherwise may offend human dignity.
2. Abusive, insulting or threatening, or which promotes or encourages racism, sexism, hatred or bigotry.
3. Encourages any illegal activity including, without limitation, terrorism, inciting racial hatred , hateful content or the submission of which in itself constitutes committing a criminal offence and defamatory.
4. Commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers).
5. Involves the transmission of "junk" mail or "spam";
6. Contains any spyware, viruses, corrupt files, worm programmes or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Poco LIVE or otherwise;
7. Itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights);
8. Shows political content;
9. Shows another person which was created or distributed without that person’s consent;
10. Other contents that in the judgment of Poco LIVE that are negative contents or otherwise not suitable for distribution;
11. Contains the information, comment or any other forms of content about a person who is under 12 years old;
12. We always appreciate your feedback or other suggestions about Poco LIVE, but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).
Please use your common sense when picking the Content that you choose to post on or send via Poco LIVE because you are solely responsible for, and bear all liability in relation to, such Content.

4. Protecting Other People's Rights

We respect other people's rights and do our best to keep Poco LIVE safe, and expect you to do the same.
1. You will not post content or take any action on Poco LIVE that infringes or violates someone else's rights or otherwise violates the law.
2. We can remove any content or information you post on Poco LIVE if we believe that it violates this Terms or our policies.
3. If we remove your content for infringing someone else's copyright, and you believe we removed it by mistake, we will provide you with an opportunity to appeal.
4. If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.
5. You will not use our copyrights or Trademarks or any confusingly similar marks, except as expressly permitted by our Brand Usage Guidelines or with our prior written permission.
6. If you collect information from users, you will: obtain their consent, make it clear you (and not Poco LIVE) are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.
7. You will not post anyone's identification documents or sensitive financial information on Poco LIVE.
8. You will not tag users or send email invitations to non-users without their consent.

5. Registration and Account

Poco LIVE users required nick name, age, gender, avatar and other optional information, and we need your help to keep it that way. We provide currently two ways to access Poco LIVE, Google and Facebook. Here are some commitments you make to us relating to registering and maintaining the security of your account:

1. You will not use Poco LIVE if you are under 12 years old.
2. You will not transfer your account to anyone without first getting our written permission.
3. You will not provide any false personal information on Poco LIVE, or create an account for anyone other than yourself without permission.
4. If we disable your account, you will not post any content on Poco LIVE except contact with official assistant which we called "Poco LIVE Team".
5. We reserve the right to destroy or ban your account if we believe it is appropriate.
6. We will recommend your profile as an "Feature User" or your moment as "Hot Moment" to other users.
7. You understand and accept that Poco LIVE not provide services of APP online, payments, salary withdrawal in Iran, North Korea, Sudan, Syria, Cuba, Myanmar, Yeman, Iraq, Somalia and other places due to the reasons including but not limited to force majeure and security reasons, and the specific Service delivery time shall be comprehensively assessed by Poco LIVE and other necessary authorities.

We reserve the right to disable your user account at any time, including if you have failed to comply with any of the provisions of these terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations.

Termination

If you violate the Terms, or otherwise create risk or possible legal exposure for us, then we reserve the right at our sole discretion, at any time and without liability or the need to give you prior notice or to refund any unused services to:

1. Suspend or revoke your registration (where applicable) and your right to access and/or use Poco LIVE or submit any Content to Poco LIVE
2. Make use of any operational, technological, legal, or other means available to enforce the Terms (including without limitation blocking specific IP addresses). We will try (but we are not obliged) to notify you if your access to Poco LIVE and/or your Profile is to be or has been suspended or terminated.

If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. Please contact us via pocome.live@gmail.com, and we will provide you with further assistance and guide you through the process. Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added.
We save your profile information in case you later decide to restore your account. Many users deactivate their accounts for temporary reasons and in doing so expect us to maintain their information until they return to Poco LIVE. You will therefore be able to restore your account and your profile in its entirety within 30 days of de-activating it. Once your registration is terminated, we have the right to delete any related Content that you have submitted or uploaded onto Poco LIVE. For further details, please refer to our Privacy Policy. Content that you have uploaded to Poco LIVE, other than your Profile (such as live or Comments Contact), may still appear on Poco LIVE following the termination of your registration.

6. In App Purchase

In App Purchases. From time to time, Poco LIVE may offer additional products and services for purchase through the App Store ℠, Google Play or other application platforms ("in app purchases"). If you choose to make an in app purchase, you will be prompted to enter details for your account with the mobile platform you are using (e.g., Apple, Android, etc.) ("your IAP Account"), and your IAP Account will be charged for the in app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in app purchases that apply to your IAP Account.

What can I buy on Poco LIVE?

Poco LIVE offers you the opportunity to pay for certain services offered on the site.

Virtual Currency

1. Poco LIVE offers a feature allowing users to purchase virtual currency which we called "PocoS" for use within the Service (i.e. as a "tip" to another Poco LIVE Broadcaster for their live show, or send Gift to your friends on chat). You acknowledge and agree that your distribution of any Coins currently in your account, as a virtual "tip" to any other user's account, is made solely at your own discretion; you further understand that once you have confirmed a transfer of Coins to another user's account, the action cannot be undone and the Coins cannot be withdrawn.
2. The value (i.e. the exchange rate) of the Coins is determined by Poco LIVE based on your country of origin, and Poco LIVE further reserves the right to modify the purchase exchange rate between actual currency and virtual Coins from time to time, with or without reason, in its sole discretion. By your use of the Service, you confirm your understanding of and accept the then-current exchange rate of any Coins at the time of your purchase.
3. Your use of any Coins purchased shall be solely for legitimate purposes within the Service, and must comply with all applicable laws at all times (i.e. no exchanging of Coins for any activity, product, conduct or services deemed unauthorized by these Terms of Use or our Community Policy).
4. If your account is terminated by Poco LIVE for cause, any outstanding Coins remaining in your account at the time of termination may be confiscated and will not be recoverable in Poco LIVE's sole and absolute discretion.
5. You understand that the purchase of Coins requires actual money. If you disagree with any part of, or do not fully understand our exchange rate policy, please refrain from purchasing or using any Coins in connection with the Service.
6. You understand that Poco LIVE may change, modify or update these Terms of Use, or the terms of sale in connection with the Coins from time to time, and that such revised terms will apply to all subsequent purchases of any Coins, and you agree that you will review these Terms of Use and any terms regarding the sale of Coins prior to making any purchase.

7. Advertising/Promotions

Some of the Poco LIVE Services are supported by advertising revenue and may display advertisements and promotions, and you hereby agree that Poco LIVE may place such advertising and promotions on the Poco LIVE Services or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.

8. Abuse/Complaints

You can report any abuse or complain about Content on Poco LIVE. We provide "Block" and "Report" function for user to help us keep Poco LIVE clean and safe. You can report a user directly from a profile, by clicking the "Report" on their profile, choosing the reason for the complaint. You can also report a moment directly by clicking the "Report" on moment detail page, choosing the reason for the complaint. All the report will be verified by our "Audit Team" and make corresponding process according to the actual situation based on our policies. If you believe we process it by mistake, we will provide you with an opportunity to appeal. via pocome.live@gmail.com. We will always try our best to help resolve any issue that you may encounter with our service.

9. Proprietary Rights in Content on Poco LIVE

1. Poco LIVE does NOT claim ANY ownership rights in the text, files, img, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively, "Content") that you post on or through the Poco LIVE Services. By displaying or publishing ("posting") any Content on or through the Poco LIVE Services, you hereby grant to Poco LIVE a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such Content, including without limitation distributing part or all of the Site in any media formats through any media channels, except Content not shared publicly ("private") will not be distributed outside the Poco LIVE Services.
2. You represent and warrant that: (i) you own the Content posted by you on or through the Poco LIVE Services or otherwise have the right to grant the license set forth in this section, (ii) the posting and use of your Content on or through the Poco LIVE Services does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or any other rights of any person, and (iii) the posting of your Content on the Site does not result in a breach of contract between you and a third party. You agree to pay for all royalties, fees, and any other monies owing any person by reason of Content you post on or through the Poco LIVE Services.
3. The Poco LIVE Services contain Content of Poco LIVE ("Poco LIVE Content"). Poco LIVE Content is protected by copyright, trademark, patent, trade secret and other laws, and Poco LIVE owns and retains all rights in the Poco LIVE Content and the Poco LIVE Services. Poco LIVE hereby grants you a limited, revocable, nonsublicensable license to reproduce and display the Poco LIVE Content (excluding any software code) solely for your personal use in connection with viewing the Site and using the Poco LIVE Services.
4. The Poco LIVE Services contain Content of Users and other Poco LIVE licensors. Except as provided within this Agreement, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the Poco LIVE Services.
5. Poco LIVE performs technical functions necessary to offer the Poco LIVE Services, including but not limited to transcoding and/or reformatting Content to allow its use throughout the Poco LIVE Services.
6. Although the Site and other Poco LIVE Services are normally available, there will be occasions when the Site or other Poco LIVE Services will be interrupted for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond the control of Poco LIVE. Also, although Poco LIVE will normally only delete Content that violates this Agreement, Poco LIVE reserves the right to delete any Content for any reason, without prior notice. Deleted content may be stored by Poco LIVE in order to comply with certain legal obligations and is not retrievable without a valid court order. Consequently, Poco LIVE encourages you to maintain your own backup of your Content. In other words, Poco LIVE is not a backup service. Poco LIVE will not be liable to you for any modification, suspension, or discontinuation of the Poco LIVE Services, or the loss of any Content.

10. Disclaimer of warranties and limitation of liability

To the fullest extent permitted by law, Poco LIVE expressly excludes:
1. All conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
2. Any liability incurred by you arising from use of Poco LIVE, its services or these terms and conditions, including without limitation for any claims, charges, demands, damages, liabilities, losses or expenses of whatever nature and howsoever direct, indirect, incidental, special, exemplary, punitive or consequential damages (however arising including negligence), loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, wasted management or office time, breach of contract or claims of third parties or other losses of any kind or character, even if Poco LIVE has been advised of the possibility of such damages or losses, arising out of or in connection with the use of Poco LIVE. This limitation on liability applies to, but is not limited to, the transmission of any disabling device or virus that may infect your equipment, failure or mechanical or electrical equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, bodily injury (other than caused by our negligence), property damage, operator errors, strikes or other labor problems or any act of god in connection with Poco LIVE including, without limitation, any liability for loss of revenue or income, loss of profits or contracts, loss of business, loss of anticipated savings, loss of goodwill, loss of data, wasted management or office time and any other loss or damage of any kind, however arising and whether caused by tort (including, but not limited to, negligence), breach of contract or otherwise, even if foreseeable whether arising directly or indirectly.

11. Indemnity

You agree to defend, indemnify and hold harmless Poco LIVE, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
(i) Your use of and access to the Poco LIVE Service;
(ii) Your violation of any term of these Terms of Service;
(iii) Your violation of any third party right, including without limitation any copyright, property, or privacy right; or
(iv) Any claim that one of your User Status Submissions caused damage to a third party. This defense and indemnification obligation will survive these Terms of Service and your use of the Poco LIVE Service. We don't support or encourage illegal consumption of alcohol or tobacco, so there.

12. Legal Jurisdiction

This Agreement shall be subject to the laws of the Republic of Singapore and the parties herein submit themselves to the jurisdiction of the Singapore Courts.The language of the arbitration shall be English.

13. About us

You can download our app from Google Play Store for Android Devices. Here are some Social Media Network links below you may interest. Thank you for supporting us. If you have any questions, complaints or claims with respect to the Terms or Poco LIVE Services, they should be directed to Poco LIVE via pocome.live@gmail.com